Frequently Asked QUESTIONS QUANTUM EBIKES

No, however, some bikes have the option of regenerative braking, which charges the battery of your electric bike when braking. At Quantum, the Stromer model includes this option.

No, although it is more pleasant to start outings with a fully charged battery.

No, lithium-ion batteries don’t have a memory effect, which means that they can be recharged at any time, regardless of their level of charge.

On average, a full charge for a 400 Wh e-bike battery is around 6 hrs with a 2 amp charger, and 4 hrs with a 4 amp charger.

Yes, the battery of electric bikes can be removed.

No, electric bike battery chargers connect to 110 V outlets, which are those found on the walls of North American homes.

European chargers are not compatible with plugs from North American homes.

On the bike, although the battery is exposed to the sun and heat, natural ventilation occurs while riding. The battery is designed for that! However, do not leave the battery in a car or in a glazed place in direct sunlight where the heat is intense.

An electric bicycle battery will not work for safety if the temperature of the cells is higher than 60°C.

There is no risk when the e-bike is riding with the electrical system on, as the battery is self-heating by circulating electricity through the cells. However, if the electrical system is off, the battery mustn’t be exposed to the cold. If the battery is left in temperatures of -10 °C or lower with the electrical system off, it may be damaged and lose efficiency.

It is therefore advisable not to leave the battery outside in the cold during the winter. The ideal temperature for storing the battery is between 0 °C and 20 °C.

Electric bikes use lithium-ion batteries. This type of battery is made to last an average of 500 charge cycles. If the battery is well maintained, it can last longer. Battery usage is measured in charge cycles.

For example, if the battery has been discharged to 50% capacity and is fully charged, this counts as half a cycle.