Welcome, this is the Privacy Policy for the website located at (hereinafter, referred to as "Quantumebikes" and also “our”, “us”, “we”), including its sub-domains and its mobile optimized version (collectively, the “Site”). Quantumebikes works hard to earn and keep your trust, so it adheres to the following principles to protect your privacy:

  • We do not rent or sell your personally identifiable information (“information”) to third parties.
  • We do not disclose your contact information with other users or third parties without your consent.
  • Any information that you provide to us will be secured with industry standard protocols and technology.

Quantum is a one stop shop for your quality electric bikes. The ebikes brands originate from Canada, Europe and the USA. With selected and unmatched brands of safe, sleek and fun to ride bikes that meet the market standard.

SCOPE collects user’s information to improve your browsing experience. Below is our privacy policy which is intended to help you understand the information we are getting from you while browsing through our website, how we use and share that information, and the how we keep such information.

By visiting Quantumebikes Website, you are accepting the policies explained in this Privacy Policy. The information we collect from users/customers helps us personalize and constantly enhance your browsing experience on our website. For purposes of this Policy, the Site shall be the initial point of contact between you and Quantumebikes, and will serve as initial point of collection of any personal data you may provide us.


The statement below applies only to users and visitors of the Site, and it is intended to provide answers to questions about the types of information gathered from a user or visitor, if any, and how such information is used. We collect browsing information while browsing and using our Site. While collecting this non-personal information like domain type, IP address, browser version, and the internet service provider may be collected. This information tells Quantumebikes about how the Site is used by users and visitors, the areas visited and your last visit to our Site. It also feeds us with information about the technical proficiencies of our Site.

If a visitor or user accesses our website and either sends Quantumebikes an email message or fills out our inquiry form with a comment or question that contains personally identifying information, such information will strictly be used to respond, treat the request and analyze results. The message containing such information may be redirected to another person or department within Quantumebikes who will be able to answer your inquiry or question. Such information will not be used in any way that would disclose personally identifying information to third parties except such disclosure is legally required in regards to law enforcement investigations, scam cases or other legal proceedings.

Information collected from these files is as follows:

  • Hostname: IP address and/or the hostname of the computer accessing the Site.
  • Referrer/directed link: the web page where the user came from.
  • User-Browser: the browser type, its version, and the operating system used for accessing the Site.
  • System date/time: the time and date on the server at the moment of access.
  • Content size: the content size, in bytes, of the file or materials sent to the user.
  • Request: the precise request the user made on the Site.
  • Request Status: the status code which the server returned. For instance, file not found, fulfilled request.
  • (URI) Universal Resource Identifier: the location of the particular content and resource requested.
  • Protocol: The technical protocol and version used. i.e. HTTP 1.0, FTP, etc.

The information above is not used in a way that will disclose personally identifying information to third parties except in the event that Quantumebikes is legally enforced to do so, such as in law enforcement investigations or any other legal proceedings.


Quantumebikes does not knowingly collect any kind of information from persons under the age of thirteen (13). Through the simple use of our services and/or browsing of the Site, you hereby represent and warrant that you are at least eighteen (18) years of age (or older) as of the date of first access to the Site, and, if you are still a minor (which may depend on the jurisdiction where you reside), are using the Site under the direct supervision of your parent or legal guardian.


Our users, visitors and registered members will generally be able to edit, select or delete the amount and type of personally identifiable information they may disclose to us when using our Site.

We continuously try to improve our user experience, and strive to provide you the best choices for the disclosure, edition or removal of your information being processed by us, as well as to respect and enforce your right to privacy.


Neither we nor our affiliates will sell any of your information to a third party. Notwithstanding the foregoing, we must reserve our right to disclose your information when we or our affiliates, licensors, officers, agents and/or representatives reasonably believe it necessary to protect our interests. Accordingly, we will have the right to disclose any and all collected information and/or personal data, under the following circumstances:

  • If required under applicable law, rules or regulations;
  • In response to a valid request or subpoena from a government or law enforcement agency;
  • To stop or cause to cease any actions that we may consider to cause (whether allegedly or factually) a contingency or liability.


A cookie is a small data file placed on a user’s or website visitor’s computer by a web server. Normally, these files are used to improve the user’s experience of the website, to help visitors move between web pages in a database, and also to customize and save user’s preferences for future use.

We use cookies and web beacons to make our Site more reactive to your browsing preferences by offering a better and enhanced experience to our visitors. may also use Pixel tags to approve your receipt of, and respond to, our emails and feedback and give you more custom user experience on our Site. We also use web beacons and cookies to save your browsing preference from your last visit to our Site and the information you provided when you logged on to our Site.

Therefore, we may share such non-personal information gathered through the use of web beacons and cookies with other third party and partner websites. Furthermore, we cautiously select third party or partner advertising companies and allow them to gather non-personally information by saving cookies, beacons and pixel tags when our visitors access our site through These selected third party website may use data (excluding your name, credit /debit card information, address, telephone number or email address) about your selections when you visited the site as well as your browsing history to our Site and other websites. This information is utilized to post advertisements about products and services on our Site and other partner websites.

Cookies, web beacons or pixel tags are not used in any way that would reveal personally identifiable information to third parties. The only exception would be if Quantumebikes was lawfully required to do so for law enforcement investigations or any other legal proceedings.

In order to enforce and uphold your right to privacy, you have the option to elect not to receive this type of advertising from us or third parties, now or in the future; and you learn how to opt-out by browsing Google’s opt-out and privacy pages located at, or the Network Advertising Initiative website located at In addition, you may set your browser and system preferences of how Google and other third parties serve ads to you and even permanently block some or all browsing ads, by using tools such as ad-blockers and browser plug-ins.


Any user of our Site shall have the right to make a request to us in order to enforce his rights to:

  • Access his information;
  • Rectify his information, when inaccurate or incomplete;
  • Cancel the process of his information;
  • Object --with legitimate reasons-- the process of his information; and/or
  • Revoke his consent for the use, storage, treatment, process and/or, disclosure of his information.

The enforcement and upholding of your privacy rights should be requested to us by email and must include, at a minimum, the following information: (i) your complete name, address and/or e-mail address in order for us to notify you the response to your privacy request; (ii) attached documents establishing your identity; and (iii) a clear and concise description of the information with regard to which you seek to enforce any of your privacy rights. If you request rectification, please indicate amendments to be made and attach documentation to back up your request.


Quantumebikes maintains log files of all access to its website and also monitors and check network traffic for the management of the website. Such information is used to diagnose any issues with the server and also to carry out other website administrative tasks. We use log analysis tools to summarize statistics, determine which information is of highest importance to visitors and users, to detect system issues and determine technical needs.


Quantumebikes may have or display links or address to other external websites. You visit or access these links at your own risk. We recommend that you to read the privacy policy of any website linked to our website. Please take into consideration that we are not responsible for the privacy and personal data practices undertaken by such third parties (including any tools, cookies, information or content contained there into), and that we do not have control over the manner in which such third parties may collect, process, treat or use your information.


Quantumebikes`s head office is located in Canada. Henceforth, your information may be accessed by us or our affiliates, agents, partners, advertisers or third party service providers elsewhere, and you hereby consent to such access and transfer by providing us such information. If you accessed our Site from another region, it is important to note that you are thereby transferring your information to Canada and, thus, you hereby consent to such transfer to a jurisdiction with privacy and personal data laws which may differ from those of your jurisdiction.


Quantumebikes`s head office is located in Canada. Henceforth, your information may be accessed by us or our affiliates, agents, partners, advertisers or third party service providers elsewhere, and you hereby consent to such access and transfer by providing us such information. If you accessed our Site from another region, it is important to note that you are thereby transferring your information to Canada and, thus, you hereby consent to such transfer to a jurisdiction with privacy and personal data laws which may differ from those of your jurisdiction.


Quantumebikes reserves the right to update or modify its Privacy Policy, at its own will and discretion. You are advised to assess this policy occasionally to check for changes and or updates. We may notify you in the case of any updates or modifications or as required under the conditions. After any modification or update to this Privacy Policy, your continued use of this website will affirm your acceptance of such modified or updated version.

Date of last update: March 15, 2017.

We carry several of the world’s leading brands, such as
Stromer, Riese & Müller, Kalkhoff, Gazelle, Focus, Neomouv, O2Feel, Felt, Solex & Quantum.

If you have any questions, feel free to contact us.

4710, rue St-Ambroise, suite 148
Montreal, Quebec, Canada H4C 2C7

Phone: 514 274 7096

Quantum eBikes

Winter business hours
Monday : Closed
Tuesday: 10:30am -6:30pm
Wednesday : 10 :30am – 6 :30pm
Thursday : 10 :30am – 6 :30pm
Friday : 10 :30am – 6 :30pm
Saturday : 10am – 5pm
Sunday : Closed

Dear customer(s),

Quantum ebikes will be closed Friday November 16 to Monday November 25, 2018. We will be back on Tuesday, November 26, 2018.

See you soon!
The Quantum Team